Design and Usage

Should those who design a product or system be made to use it before others? I think that something besides the review of ideas by more of the same ilk is needed. I constantly find examples of things that I don't think the people that came up with ever had to use. When it works all hands are raised when someone asks who made this or who come up with this. When it doesn't no one knows who the responsible party is. I live in San Francisco and here are a few things that have made me crazy in how dysfunctional some of these things are. The Octavia Street off ramp and mall, a transit off ramp and routing which is a nightmare of ineptitude in design. Those yellow plastic bumpy things they've installed in most crosswalk that are slippery as hell when wet(these line the edges of mass transit platforms as well, good place to slip and fall, n'est pas?). Methadone maintenance clinics and the criteria for attending(just what every junkie needs to meet more junkies). The welfare system here and elsewhere. Social Security's "ticket to Work" program more aptly called the "Ticket to Hell" a nightmare of outsourcing.. What I think all these things have in common is that they were put into use by those with advanced degrees and little or no experience in the reality of using them. When they don't work you don't see a bunch of PhD's raise their hands and admit it was their bad idea but it usually came from just such a place.I had to pick a tag from an existing list but I think peer review is the problem. How about we make them use it instead?